Spanx Reviews

I called Spanx customer service. I talked to Cassandra (no help). These products are expensive and there's no reason to be glue-cheap quality. The pantie unglued on the side after just wearing it 4 times. I was shocked to know that is actually glued instead of sewed. Cassandra confirmed that it is just glued and that is delicate, to not put it in the dryer. Consumers be aware that if you buy spanx, it is 'delicate' (to the point that did not really helped for its purpose when it was 'glued); you will pay extra for the brand name and you won't be able to place it in the dryer because it is cheaper labor to glue it on the sides. This product needs to have consumer aware all over, like social media. This is bad!

I got a pair of the flare work pants last year as a gift. I hadn't worn them until recently because of the pandemic. They were too long, but okay with heels. After I washed them for the first time (according to Spanx directions) they shrunk so short I can't even wear them anymore with flats. I contacted Spanx about an exchange for a new pair and they told me it had been too long and all the could do was offer a 20% discount on my next purchase. I asked if they could make an exception since this year wasn't exactly a normal time for wearing work pants. She said "we have to stick to the rules." No, Spanx, I don't want a 20% off coupon to buy another pair of pants that's going to be ruined after I wash them again, but thanks anyway!

Horrible service still waiting from my return for 4 weeks now. Never will buy again. This multi million $$$ co is too cheep to give my return asap like other retail online stores. Cheep cheep. Don’t buy and god for it you don’t like the $100 leggings because you will be waiting months for a return.

Horrible customer service and shipping. Do not order anything from their website! Placed an order 16 days ago for a present and it has not arrived. Shipping status has said 'Pending' for over a week and has transferred from Fed-Ex to USPS with no reason over this time. I have called their customer service line TWICE and both times, the response has been 'wait two to three additional business days' with no other options for a refund or to resend the items. They said there is no other option but to 'wait' which will likely result in this not being here on time, despite the fact that it was ordered weeks ago.

The Perfect Black Pant, Hi-Rise Flare Seriously $149 pair, ordered on Black Friday.
Revived them, put them on went to work and I kept getting stares until someone actually said something
Pretty pissed or was it because was on sale?

I have bought about 20 pair and some might last a month and others 1 to 2 weeks. They always get a hole in the seam on the back.

It has been more than two months since I purchased and returned the Mama faux leather Leggings and bought another size. I Still have not received my refund. I was told it would be sent to a PayPal account and asked for my email. Now when I call about it, I get no response. Never buying from Spanx Online again.

I ordered 1pair of pants, charge shows2. I'm not your paid employee yet am working Vhard right now-KC

Just bought my first pair of seamless crop leggings. They are very comfortable, but very hot and the top rolls down after a few minutes of exercise.

I ordered a bra on October 3rd, sent and email on October 25 to inquire when it would be delivered. I received an email back saying they were experiencing delays in fulfilling orders. It's now one month since I ordered. Why is it taking so long to receive one bra?

I have been trying to get a return label since the summer. They are very nice on the phone, but don't deliver. Tabatha Wing emailed me a fedex label. When I brought the package to the store, they told me it wasn't a valid number. Then spoke to Jocelyn Franklin and PROMISED she would put a label in the mail. She also gave me the Fedex number. That was 10/1/2020 and it is now 1027/2020; still no label. In addition we spoke to FexEx and once again they said that the number Spanx provided is not theirs. Once again, I was lied to. People need to know what kind of company is Spanx. Also, the senior executives are insolated; you can't reach them. Either they don't know what is going on or they don't care. Spanx will not be re-opening their retail stores. I'll survive without me $68.00 credit, but myself or anyone else I know will never buy another piece of Spanx.

Cant even tell me when my order will be shipped! Customer service just gives you robotic answers. Will not order from here again!